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Nov 23, 2024
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RECN 642 Techniques of Interviewing and Case Management Credit 3
This is a level survey and practice course covering case management concepts, systems, processes and competencies necessary for the effective delivery of services to individuals with disabilities and their families. The instructional approach seeks to concurrently provide didactic and experiential pedagogy. Various models of case management practice will be presented including the State/Federal system of vocational rehabilitation, workers’ compensation systems, health care case management, employer-based disability management, and managed care models. An emphasis is placed on attaining knowledge of the range and level of community and professional resources, services and products that facilitate quality of life, independent living and work for individuals with disabilities in both urban and rural settings. The legal, ethical, cultural, social, and psychological aspects of case management are integrated into the course. The student will attain essential knowledge and skill in the cost-effective coordination of services, vendor selection criteria, negotiation/conflict resolution skills, documentation, and evaluation techniques in providing quality, professional services.
Prerequisite(s): RECN 621 , RECN 622 , RECN 623 , RECN 624 , RECN 625
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